Dear Valued Customer,
We wanted to let you know that as an essential supplier for food packaging we are OPEN for our customers who need us, but in the interest of the safety of our team and in line with government guidance we are having to make a few temporary changes until further notice.
The wellbeing of our staff, you our customers, and all our friends and family is of the utmost importance to us and we thank you for your understanding at this difficult time.
We would ask you where possible to email us and if you do phone, you will notice that calls will be taken by our team remotely.
On site we are minimising our workforce and will only be operating our dispatch function.
Unless previously agreed we are unable to facilitate the collection of orders, and our trade counter is now closed.
Our hope is to maintain on-time dispatch of orders, but we would ask that customers allow an extra working day for delivery, and where possible plan ahead as best as you can.
On behalf of all of us here at Down2Earth Materials, we would like to let all of our customers know that we are thinking of them at this incredibly hard time and that we continue to be here for you and look forward to being able to open the doors as normal again soon.
Until then, stay safe.
The Down2Earth Team 💚